Shipping & Returns
Shipping:
- Orders generally ship within 2 business days
- $7 flat rate shipping on all US orders
- Free shipping on orders over $75
- Please note, all orders are defaulted to include Route shipping protection. If a customer chooses to decline this coverage, please know that Soda Pop is not responsible for damaged, lost, stolen or missing packages.
Pickup:
- If you are Local only, and you would like to pick up your order, please select Local Pickup at checkout
Returns (In Store Customers):
- We gladly offer exchanges or store credit within 14 days of purchase with receipt.
- Charm It items are final sale.
- Premium Charms include a 14-day guarantee.
- Luxe Charms include a 30-day guarantee.
- All items being returned must have tags still attached and clothing must be unwashed and unworn.
- Non-returnable items: products notated (Final Sale), sale items, Spirit Wear, Custom Printing, holiday & seasonal items (after the date of the holiday)
- Exceptions to this policy will be made on a case-by-case basis in cases of defective or damaged items only
Returns (Online Customers):
Please initiate a return request on your online Soda Pop Account under Orders.
- We gladly offer returns for store credit within 14 days of delivery. Store Credit will be issued via an emailed gift card.
- Please note, return shipping is the responsibility of the customer.
- All items being returned must have tags still attached and clothing must be unwashed and unworn.
- Non-returnable items: products notated (Final Sale), sale items, Spirit Wear, Custom Printing, holiday & seasonal items (after the date of the holiday)
- Exceptions to this policy will be made on a case-by-case basis in cases of defective or damaged items only
- Please include a note in your return package with your order number and email address for store credit.
- Once received and inspected, a Soda Pop Gift Card will be issued via email.